Pollen, Storms and Summer Humidity
A large share of what looks like a broken door in this county is not a mechanical fault at all. Knowing which is which saves a call-out.
Pollen season
For several weeks each spring, pine and oak pollen coats every surface in Gwinnett. It films the photo-eye lenses until the beam breaks and the door refuses to close, and it mats into the bottom track. If your door starts misbehaving in late March, wipe both lenses with a soft dry cloth before you call anyone.
Storm surge
Summer thunderstorms take out opener logic boards through the mains rather than by direct strike. The symptom is a completely dead opener after a storm, often several houses on the same street at once. A surge protector on the opener circuit is cheap and genuinely worth having in this state.
Humidity and the timber around the door
Long humid summers rot jambs and trim from the base upward, and carpenter bees bore into the same wood. Track anchored into softened or bored timber will eventually pull. If the door frame feels soft at the bottom or you see round bore holes in the trim, that needs addressing before any new door goes on.
Humidity and the hardware
Damp air puts a light rust inside roller bearings, and rust on a bearing surface is an abrasive. Doors here go noisy from corrosion before the nylon is genuinely worn, which is why lubrication matters more in Georgia than the manual assumes.
Telling contamination from a fault
Contamination is intermittent and improves after cleaning. A mechanical fault is consistent and gets worse. If the door closed fine last week and there has been pollen or a storm since, clean and check before assuming the worst.
Free estimate — no charge for the visit
Tell us what the door is doing and we will tell you what it normally means in Gwinnett County. Every job is quoted in person and in writing before any work starts.